Subject: New Reply Received - مشكلة فى منتجات تم طلبها من قبل المتجر
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 18:24:24 +0000

Hi Ebrahim Abduljalil Hageb,  The customer has responded to the ticket.  مشكلة فى منتجات تم طلبها من قبل المتجر   Ticket comment <div dir="auto" style="direction: rtl; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
شكرا لك<br>
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يااخي بناء على شرحي بالميل واتصالي بالدعم اخبرتكم بأنه تم شحن المنتجات لمصر ولم يتم فتحها بالسعودية وبعد فتحها هناك فوجئنا بهذه المشاكل وبناء على الظروف الحالية كورونا لايوجد احد قادم من مصر وتم انتهاء مدة ١٤ يوم<br>
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الرجاء المساعدة ولكم جزيل الشكر <span id="ms-outlook-android-cursor"></span><br>
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, October 14, 2020 9:21:00 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1539520] - مشكلة فى منتجات تم طلبها من قبل المتجر
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مرحبا احمد،</div>
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شكرا لتواصلك معنا.</div>
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​تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</div>
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يرجى العلم بأنه يمكن إرجاع المنتجات خلال 14 يوم عن طريق إحدى الخيارات التالية:</div>
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1- يمكنك الإتصال بفريق دعم العملاء على (8001111629) لحجز موعد استلام المنتج المراد إرجاعه.</div>
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2- يمكنك أيضا حجز موعد استلام المنتج المرتجع عبر الإنترنت عن طريق تسجيل الدخول إلى حسابك والانتقال إلى سجل الطلبات ثم انقر على "رقم الطلب" من هذه الصفحة (<a href="https://www.maxfashion.com/sa/ar/)%D8%8C" rel="noreferrer" target="_blank" style="box-sizing:border-box; background-color:transparent; color:rgb(44,92,197); text-decoration:none; word-break:break-word">https://www.maxfashion.com/sa/ar/)،</a>
 واختيار المنتجات التي تريد إرجاعها.</div>
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3- يمكنك زيارة أقرب فرع من (ماكس) و إرجاع المنتج إلى الفرع.</div>
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لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</div>
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أصدقائك,</div>
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فريق الدعم.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1539520