Subject: Re: Missing items Order ID: 6215236665
From: Seeta Seeta <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 28 Aug 2020 04:19:06 -0700 (MST)

Hi Ibrahim, 

The refund is already initaited for mentioned item and i have asked an arabic agent to close the case. Please re-check the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, August 28, 2020 12:02:19 PM 
Subject: Missing items Order ID: 6215236665 

Hi Team, 

Problem Statement: Missing items 
Order Date : Aug 11, 2020 
Order ID: 6215236665 
Tracking ID: S002178630225 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 7 items but as per the customer he has only received 4 items, Under the consignment details we can see that all 7 items have been shipped from our side. 

The missing item is 
161565573 - - Set of 5 - Assorted Hipster Briefs with Elasticised Waistband SAR49 (quantity 1) 
161565578 - - Set of 5 - Lace Detail High Leg Briefs with Elasticised Waistband SAR49 (quantity 1) 
161571945 - - Set of 5 - Assorted Hipster Briefs with Elasticised Waistband SAR49 (quantity 1) 

Regards, 
Ebrahim Hageb