Subject: Re: Knet Refund // On Validation Cancelled 8398835503
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 26 Aug 2020 05:22:07 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, August 25, 2020 12:26:34 PM 
Subject: Knet Refund // On Validation Cancelled 8398835503 

Hi Team, 

Problem Statement : On Validation Cancelled 

Ticket id : 03496084 
Order Date : Aug 22, 2020 
Order ID: [ callto:8397816727 | 8398835503 ] 
Total Price : 60.85 

Issue Description : The Customer placed the order on Aug 22, 2020 , and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb