Subject: RE: Knet Refund/ On Validation Order: 8397298885
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 22 Aug 2020 11:40:47 +0000

Hi,

Refund done on 19th August

IP Address37.39.9.145Batch ID-1
Transaction Date/TimeWed Aug 19 21:38:53 AST 2020Post Date0819
Transaction ID202023268833128Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******0378Card ExpirationApr , 2023
Transaction Amount0.900Currency Code414
Merchant Track ID159733934800016727Result CodeCAPTURED
Host Response00Authorization Code776203
AVS ResponseCVD2 Validation Repsonse
Reference ID023297000728STAN ID357631
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Sunday, August 16, 2020 7:01 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Knet Refund/ On Validation Order: 8397298885

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 15, 2020 6:21:17 PM
Subject: Knet Refund/ On Validation Order: 8397298885

Hi Team,

Problem Statement: On Validation Order
Order Date : Aug 13, 2020
Order ID: 8397298885
H<callto:8397361841>ybris Ticket ID : 03500001

Issue Description: The order was on Aug 13, 2020  but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money.

Regards,
Ebrahim Hageb

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