Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 07 Sep 2020 10:45:53 +0000

Hi Ebrahim Abduljalil Hageb,  
  The following message composed by you on ticket 1461422 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Late Delivery C&C Order Date : Sep 2, 2020 Order ID: 6220748282 Store Code: Max60229 Tracking ID: 622074828222999991   Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.  Regards, Ebrahim Haeb