Subject: [JIRA] Sohil Parmar mentioned you on REL-150361
From: "Sohil Parmar (Jira)" <[email-masked]>
To: "Ebrahim Hageb" <[email-masked]>
Date: Thu, 23 Dec 2021 13:37:54 +0000

Sohil Parmar *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-150361 Sukran point issue: [email-masked] 

Sohil Parmar *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiY2I5OTExNmQzYTU4NDZmZGFmZjQ0ZDEyMWIyYjA3OTgiLCJwIjoiaiJ9 )

/

REL-150361 ( https://landmark.atlassian.net/browse/REL-150361?atlOrigin=eyJpIjoiY2I5OTExNmQzYTU4NDZmZGFmZjQ0ZDEyMWIyYjA3OTgiLCJwIjoiaiJ9 )

Sukran point issue: [email-masked] ( https://landmark.atlassian.net/browse/REL-150361?atlOrigin=eyJpIjoiY2I5OTExNmQzYTU4NDZmZGFmZjQ0ZDEyMWIyYjA3OTgiLCJwIjoiaiJ9 )
Sohil Parmar 5:37 pm GST

Hi @Achyuth ,

Kindly inform this member that there was a redemption made of 2,071 points on 17th Dec 2021 under Invoice # LMSKWSOS8119620264 and the remaining points were issued for the 11th Anniversary Offer which have already expired on 12th Dec 2021, Hence the member feels that there is a variance in the available balance, which is actually not the case.

Below is the screenshot of Invoice # LMSKWSOS8119620264 :

Moreover, In case the member asks for re-issuing the expired points, Then kindly educate the member that there is no way we can re-issue the expired points as it was clearly mentioned in the T & C’s of the 11th Anniversary offer.

Regards,

Sohil Parmar

@Apoorv Joshi / @Ebrahim Hageb

View issue ( https://landmark.atlassian.net/browse/REL-150361?atlOrigin=eyJpIjoiY2I5OTExNmQzYTU4NDZmZGFmZjQ0ZDEyMWIyYjA3OTgiLCJwIjoiaiJ9 )

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