Subject: Ticket Assigned - late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Dec 2021 06:32:06 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery nawal                    Bot:  Hi again! Bot:  Please enter your name Customer:  nawal Bot:  Hi Nawal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7316280930 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:25 AM, 07th Dec                     nawal                    Ok           12:25 AM, 07th Dec                   Mazen                   Hi, thank you for contacting us. This's Mazen We would be happy to help you.           12:26 AM, 07th Dec                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           12:26 AM, 07th Dec                     nawal                    Hi           12:26 AM, 07th Dec                     nawal                    7316280930           12:26 AM, 07th Dec                     nawal                    Order number           12:26 AM, 07th Dec                     nawal                    Why this order taking so much time??           12:26 AM, 07th Dec                     nawal                    When it will be ready for collection           12:27 AM, 07th Dec                     nawal                    ??           12:27 AM, 07th Dec                     nawal                    Already 9 days passed           12:27 AM, 07th Dec                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           12:30 AM, 07th Dec                   Mazen                   We sincerely apologize for any inconvenience caused you.            12:34 AM, 07th Dec                   Mazen                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:34 AM, 07th Dec                   Mazen                   we will be on touch with you and contact you on your email           12:34 AM, 07th Dec                   Mazen                   [email-masked]           12:34 AM, 07th Dec                   Mazen                   Do you have any other inquiries that we can help with?           12:37 AM, 07th Dec                     nawal                    Please do it fast           12:37 AM, 07th Dec                     nawal                    I want my order urgently           12:37 AM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3553937