Subject: Ticket Assigned - Refund Not Processed
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Dec 2021 06:39:00 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund Not Processed Hi Team,  Kindly note that we have escalated to WH but no action has been taken.  Problem Statement: Refund Not Processed Order Date : Nov 18, 2021 Order ID: 6367566750 Tracking ID: SD004195073 RMA: 1001625183   Assistance Required: Need refund for customer.   Issue Description: As per the Aramex website the return items has been returned to WH on 11/25/21 and till now the RMA not processed kindly check and process the RMA asap and update us.  Regards, Ebrahim Hageb https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3537950