Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Dec 2021 07:07:21 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Could anyone please<span style="color:rgb(49,49,49);font-size:1rem;word-spacing:1px"> update status of refund of below order number </span>
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<ul style="font-size:16px;word-spacing:1px;border-color:rgb(0,0,0)"><li style="margin-left:15px;border-color:rgb(0,0,0);font-size:1rem">9512661214</li></ul>Very unfortunate to see that nobody responds!!!!<div dir="auto"><br></div>
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<div>On Mon, 6 Dec 2021 at 7:36 PM Vibin Paul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Please update status of refund of order number </div>
<ul style="border-color:rgb(0,0,0);color:rgb(0,0,0)"><li style="margin-left:15px;border-color:rgb(0,0,0)">9512661214</li></ul>
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<div dir="ltr" class="gmail_attr">On Sun, 28 Nov 2021 at 9:13 AM Vibin Paul &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>May I request you to kindly update the status of refund, for my following order returns? </div>
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<b><u>All the 3 packages </u></b>were picked up by Aramex on Wednesday, 17/11/2021 at 18:14 hrs.</div>
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<li style="margin-left:15px">9511790428</li>
<li style="margin-left:15px">9512661214</li>
<li style="margin-left:15px">9512661035</li>
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<div dir="ltr" class="gmail_attr">On Tue, Nov 23, 2021 at 1:20 PM Vibin Paul &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Sir,</div>
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<div dir="auto">Can you please respond to my request below. </div>
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<div dir="auto">Thanks,</div>
<div dir="auto">Vibin </div>
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<div dir="ltr" class="gmail_attr">On Sun, 21 Nov 2021 at 6:16 PM Vibin Paul &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Sir,<div><br></div>
<div>May I request you to kindly update the status of refund, for my following order returns? </div>
<div>All the 3 packages were picked up by Aramex on Wednesday, 17/11/2021 at 18:14 hrs.</div>
<div><ul>
<li>9511790428</li>
<li>9512661214</li>
<li>9512661035</li>
</ul></div>
<div>Thanks,<br>
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<div>Vibin - 0502401106 / <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> </div>
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<div dir="ltr" class="gmail_attr">On Tue, Nov 16, 2021 at 3:51 PM Vibin Paul &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Team,</div>
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<div dir="auto">Order Numbers 9511790428 &amp; 9512661214. </div>
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<div dir="auto">Thanks. </div>
<div dir="auto">Vibin - 0502401106</div>
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<div dir="ltr" class="gmail_attr">On Tue, 16 Nov 2021 at 3:47 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Vibin,<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br dir="ltr"></div></div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span rel="tempredactor" style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thank you for getting in touch with us. </span><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span rel="tempredactor" style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span rel="tempredactor" style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Please provide us<strong style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> the order number </strong>with more details to further assist you.</span><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span rel="tempredactor" style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Looking forward to hearing from you.</span><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span rel="tempredactor" style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3376355