Subject: Re: RRN Request // 8294364979
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Reddy Prasad <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ebrahim <[email-masked]>
Date: Mon, 6 Dec 2021 00:12:14 -0700 (MST)

Hi Mustafa, 

Kindly assist to get this issue resolved. Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Reddy Prasad" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ebrahim" <[email-masked]> 
Sent: Thursday, 2 December, 2021 12:47:28 
Subject: Fwd: RRN Request // 8294364979 

Hi Mustafa, 

Kindly share the refund confirmation with us as the customer is telling that the refund is not yet credited to his account. The customer has shared the bank statement as confirmation. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, 2 December, 2021 12:39:29 
Subject: RRN Request // 8294364979 

Hi Team, 

With reference to order #8294364979 
RMA: 1001366666 

As per the hybris the refund has been done from our end on 11/2/21. But customer claiming that he has not received the refund. kindly check and provide us the RRN asap. 

Regards, 
Ebrahim Hageb