Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Nov 2021 07:33:38 +0000

Hi Ebrahim Qasem,  The customer has responded to the ticket.  Re:   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Below POD copy FYR.</div>
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<div class="MsoNormal"><img width="886" height="113" style="width:9.2291in;height:1.177in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3OTcwOTQ1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.n9Gnw41IDvOgTHJY30NeivWPeQTLvb3CcuJee0innyw"></div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b></div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b></div>
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<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style="font-size:12.0pt;color:gray"></span>
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<div class="MsoNormal"><img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3OTcwOTQ2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Y6Of-bmTl4bSpNd0IDKZgI2ASS_YKBX7NDKljpxPEDY" alt="cid:[email-masked]"></div>
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<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0070C0'>Antony Markose</span></i></b></div>
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<b><i><u><span dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Service Coordinator</span></u></i></b><b><span dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#00B0F0'></span></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Dubai Delivery Center</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><b><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#00B0F0'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i></b><b><i><span style='font-family:"Bell MT",serif;color:#00B0F0'></span></i></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><b><i><u><span style='font-family:"Bell MT",serif;color:#00B0F0'></span></u></i></b>
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<div class="MsoNormal"><b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>T +971-42303244</span></u></i></b></div>
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<b><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#00B0F0">[email-masked]</span></a></span></u></b><u><span style='font-family:"Bell MT",serif;color:blue'></span></u>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, November 19, 2021 2:24 PM<br>
<b>To:</b> Epg Lmg1 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mehaboob Abdul Salam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#3310104] - Re:</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement: Need POD<br>
Order Date : Nov 2, 2021<br>
Order ID: 9510903155<br>
Tracking ID: 1000013432842</span></div>
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Assistance Required: Need Urgent POD</span></div>
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Issue Description: The order was shipped from our side on 11/3/21 and as per EMIRATESPOST website the order delivered to customer on 11/9/21, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
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Regards,<br>
Ebrahim Hageb</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">3310104:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3310104