Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 10 Oct 2021 07:48:05 +0000

Hi Ebrahim Qasem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Good day, 
 kindly send the delivery partner to pick up the returned item please
Thanks and regards ? 

Sent from Yahoo Mail on Android 
 
  On Thu, Oct 7, 2021 at 10:48 PM, Max Fashion<[email-masked]> wrote:    
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We’ve received your return request.

Hi Othman ali Shehada, thank you for getting in touch with us. Here’s how your return 1001433970 for order 9506502329 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  Set of 2 - Hello Kitty Print Sweatshirt with High Neck and Jog Pants  |
| Color: Multicolour |
|  Size: 9-10 yrs  |
| Quantity: 1 |

  |  AED 76.5  |

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|  Total | AED 76.5  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3207277