Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 Aug 2020 08:17:08 +0000

Hi Ebrahim Abduljalil Hageb,  
  The following message composed by you on ticket 1382033 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Proof Of Collection Order Date : Jul 17, 2020 Order ID: 6209294873 Tracking ID: CRDSAL0045485420   Assistance Required: Need Urgent Proof Of Collection   Issue Description: The order was shipped from our side on Jul 18, 2020  and as per suadipost website the order has been returned to origin on 11/08/2020, Kindly check and if the shipment has been returned please process the refund.  Regards, Ebrahim Hageb