Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 07 Aug 2020 12:09:47 +0000

Hi Ebrahim Abduljalil Hageb,  
  The following message composed by you on ticket 1358785 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Late Shipping Order Date : Jul 19, 2020 Order ID: 6209881441 Tracking ID: NA   Assistance Required: Need Urgent Delivery   Issue Description: Customer placed order on Jul 19, 2020 and till now she has not received the order. As per the hybris the order does not have tacking number. Customer is chasing us for her order so we request you to expedite the delivery date asap.   Regards, Ebrahim Hageb