Subject: RE: Late Shipping Order ID: 6490135000
From: "haytham m. aldokhail" <[email-masked]>
To: Seeta Seeta <[email-masked]>, "RASHED S. ALMUSHARRAF" <[email-masked]>, "abdulaziz s. al-hadi" <[email-masked]>, "Ahmed M. Shuwaykan" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>, "Khaled F. Al-Otaibi" <[email-masked]>
Date: Sun, 26 Jul 2020 07:01:26 +0000

The shipment has not been received by us

From: Seeta Seeta <[email-masked]>
Sent: Sunday, July 26, 2020 9:57 AM
To: RASHED S. ALMUSHARRAF‏ <[email-masked]>; abdulaziz s. al-hadi‏ <[email-masked]>; haytham m. aldokhail‏ <[email-masked]>; Ahmed M. Shuwaykan‏ <[email-masked]>
Cc: Shakeeb Arsalan‏ <[email-masked]>; Fauzan Ahmad, Musalman‏ <[email-masked]>; Apoorv Joshi‏ <[email-masked]>; Ebrahim‏ <[email-masked]>; escalations dxbteam‏ <[email-masked]>
Subject: Re: Late Shipping Order ID: 6490135000

Hi Team,

With reference to the order number 6490135000, the order was shipped on 14/05/20 and till now it's not delivered to the customer. We request you to check this order and arrange the delivery asap for tracking number CRDSAL0019674620.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 21 July, 2020 15:08:15
Subject: Late Shipping Order ID: 6490135000

Hi Team,

Problem Statement: Late Shipping
Order Date : May 8, 2020
Order ID: 6490135000<callto:6495772162>
Return Tracking ID: CRDSAL0019674620

Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on May 8, 2020 and till now he has not received the order. As per the hybris the order status is shipped.
Customer is chasing us for his order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

________________________________

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