Subject: Re: Refund Not Received Order ID: 6488613535
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 25 Jul 2020 00:43:58 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 28 June, 2020 13:50:29 
Subject: Refund Not Received Order ID: 6488613535 

Hi Team, 

Problem Statement: Refund Not Received 
Order Date : May 4, 2020 
Order ID: 6488613535 
Tracking ID: FP05060001851 

Issue Description: The refund was initiated on 29/05/2020 but as seen in the attached bank statement that customer has not received the refund yet, Kindly check and assist us asap. 

Regards, 
Ebrahim Hageb