Subject: Re: Refund Not Processed Order ID: 6468211435
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 17 Jul 2020 02:00:47 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 13 July, 2020 13:28:48 
Subject: Refund Not Processed Order ID: 6468211435 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Mar 3, 2020 
Order ID: 6468211435 
Tracking ID: 45960317572 
RMA: 23912262 

Assistance Required: Need refund for customer. 

Issue Description:Till now the RMA not processed as customer saying that he already submitted the item to the courier team kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb