Subject: Re: Refund Not Processed Order ID: 9776276567
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 11 Jul 2020 21:57:11 -0700 (MST)

Hi Team, 

With reference to the order number: 9776276567, the customer raised a return request, and under return tracking number: 45905587884, the items has been also delivered to our warehouse. 

So we request you to process the RMA 42992067 asap, as the customer is chasing us for his refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 11 July, 2020 14:34:33 
Subject: Refund Not Processed Order ID: 9776276567 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Apr 6, 2020 
Order ID: 9776276567 
Return Tracking ID: 45905587884 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on Apr 6, 2020 as per aramex website the return items have been returned to WH on 04 May 2020 and till RMA has not been processed, Kindly process the refund asap . 

Regards, 
Ebrahim Hageb