Subject: Re: Refund Not Processed Order ID: 8381202819
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 11 Jul 2020 01:35:00 -0700 (MST)

Hi 

the amount has been refunded to the customer's my credit, inform the same to the customer and advise him that he can use the amount in the next purchase on the website 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 8 July, 2020 11:54:44 
Subject: Refund Not Processed Order ID: 8381202819 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :May 5, 2020 
Order ID: 8381202819 
Tracking ID: 202005091563999 
Code: 8381202819_v85870458_c 

Assistance Required: Need refund for customer. 

Issue Description: As per in hybris the cancelled item has been cancelled by WH and till now the RMA not processed kindly check and process asap and update us. 

Regards, 
Ebrahim Hageb