Subject: FW: KNET Refund/ On Validation Order
From: Malik Ismail <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 27 Jun 2020 15:39:51 +0000

Hi Rashid,

Please check and do the needful.

Order 8375896301

Regards,
Malik Ismail
From: Seeta Seeta <[email-masked]>
Sent: Friday, June 26, 2020 5:41 PM
To: Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: KNET Refund/ On Validation Order
Importance: High

External email sender, please take precaution.
Hi Malik,

Can you please look into this concern.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 26 June, 2020 18:54:51
Subject: KNET Refund/ On Validation Order

Hi Team,

Problem Statement: On Validation Order
Order Date : Apr 4, 2020
Order ID: 8375896301

Issue Description: The order was on Apr 4, 2020 but hybris status showing that it is on validation as customer shared with us prove of payment and the customer is chasing us for his money.

Regards,
Ebrahim Hageb

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