Subject: Re: Missing items Order ID: 6481837131
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 22 Jun 2020 02:59:48 -0700 (MST)

Hi Team, 

Any updates on this case? 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 27 May, 2020 15:02:30 
Subject: Missing items Order ID: 6481837131 

Hi Team, 

Problem Statement: Missing items 
Order Date : Apr 14, 2020 
Order ID: 6481837131 
Tracking ID: 45943738702 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 16 items but as per the customer she has only received 14 items, Under the consignment details we can see that all 16 items have been shipped from our side. 

Kindly confirm if the items below have been dlivered form the ARAMEX as the customer confirmed that she did not receive them. 

The missing item are 
Juniors My Dream Doll House Playset- 239 (quantity 1) 
Juniors My Walking Sarah Doll Playset- 95 (quantity 1) 

Regards, 
Ebrahim Hageb