Subject: Important policy changes for Google Account storage
From: Google <[email-masked]>
To: [email-masked]
Date: Wed, 16 Dec 2020 01:45:40 -0800

Dear Google User,

We are writing to let you know that we recently announced new storage  
policies for Google accounts using  
Gmail<https://www.google.com/appserve/mkt/p/AD-FnEw08tcPyCxo9Au6psLYBGjM9jx1wO0zELlwKWLjAq-Aexgv2kGmUnoikDHsU5upc1OBzrCumxsUzSk3_YcWpv13eQWjDTHsiR7V9bYwqOJmN1Oa0w>,  
Google  
Drive<https://www.google.com/appserve/mkt/p/AD-FnEwgofKvKjwIlbylWw8KVBXn_UmHZQyiHsXH1qeg0NZkfl37KEtO1wnzWnNmOWGoqGC-tpsixyarJi-QZ3D6cXmartPE6ZD448Nsw8BZwSjMgJ_WXpZOmA>  
(including Google Docs, Sheets, Slides, Drawings, Forms and Jamboard files)  
and/or Google  
Photos<https://www.google.com/appserve/mkt/p/AD-FnEy579IKsL-1U1syXoIz1kgHetSyB3d0L2wyD9xtLARmdOqrP7U4I3aq1OAo4ez_hKQdaFNyAI7njCkcW_h3xyQy-M66cj-H5xF7JqiDpSuvYKSvZBC7skQHdoc>  
that bring us in line with industry practices. Since you have previously  
used one or more of these products in your Google account  
storage<https://www.google.com/appserve/mkt/p/AD-FnEwMsKTizjmRHmDOVeR2NRMrgejD2xPcvxcplu6MbyOytJamlGX5pUqThCmLXKhsJwyYvPO-08UoFx1KD5LsqD9F8bd6tBGXJHzYGikODZneDnhYLoKFW3ixzqmo6XhEq5iFdkV0kQx36GTvSJGmLW8winS909R8-7WL1RzMKXkXIdU>,  
we wanted to tell you about the new policies well before they go into  
effect on 1 June 2021. Below is a summary of the new policies. Please  
reference our Help Centre  
article<https://www.google.com/appserve/mkt/p/AD-FnEyAoibOfHKooT1bfiaWmTHZOjeVYi4clXWrRcZaAUBAlDQ7zvm2Tse9gvAopmPmC6IjNT81GxPlhiLRgukhSNQii6Y1H5_OmGTZsSLKDyxeNPB6OliFWHVQV6n34rid2yBvisasxtFt4MidzQ>  
for a complete list of what's changing.

Summary of the new policies (effective 1 June 2021):

- If you're  
inactive<https://www.google.com/appserve/mkt/p/AD-FnExePRKUEonmz0bwFpnvcbysRY8g_5C7v1_gDhgWtheNBiWcHe7xMiK2oj1JZODnz7ADpcwN6rppM02HxM3Me5a-r9jJSMhyICX4Aphk4P9cE7jMdtSX8nEJOYCS9LQyqCkf46bY6Sp2-Wk>  
for two years (24 months) in Gmail, Drive or Photos, we may delete the  
content in the product(s) in which you're inactive. Google  
One<https://www.google.com/appserve/mkt/p/AD-FnEzNbldj7xWOgkB92qDiknB3lvrtvs7L7wf9rQDrz75XIwlIDo6J-I2DogX_j0oLA955FV7dZHCdxfPD5wZjOAhgq6YC-Sk6pv3BJFyBKQV3dAXMTujS54ApOXqJ3TYV9G9m755oR72RZ0BlUqgDdgPApxU1loc>  
members who are within their storage quota and in  
good-standing<https://www.google.com/appserve/mkt/p/AD-FnEyYCJ_aNpTiG87OcM6kyoHgm0zo_J_HQEcpD84y_CSypfYN_pFlpZtsQCUBglFzDIhritEveW0yCEGm1G2bq3AH4osDcZ3DpvLUKD8XzbAxrhi1-GXxBqh6_ebSDFs-byehgZUv>  
will not be impacted by this new inactive policy.

- If you exceed your storage limit for two years, we may delete your  
content across Gmail, Drive and Photos.

What this means for you:

- You won't be impacted by these changes unless you've been inactive or  
over your storage limit for two years. As this policy goes into effect 1  
June 2021, the earliest it would be enforced is 1 June 2023.

- After 1 June 2021, if you are either inactive or over your storage limit,  
we will send you email reminders and notifications in advance and prior to  
deleting any content.

- Even if you are either inactive or over your storage limit for one or  
more of these services and content is deleted, you will still be able to  
sign in.

- Note: The inactivity and over-quota storage policies will apply only to  
consumer users of Google services. Google Workspace, G Suite for Education  
and G Suite for Nonprofits policies are not changing at this time, and  
admins should look to the Admin Help  
Centre<https://www.google.com/appserve/mkt/p/AD-FnExbIjMezLsXNRnN6yHD3SYCdD4hW3P6wHReOHYaBMmr3bFXeKalyADkTJ85uW_SBmmL3WfvlJLdIn-d7fKUzuJ4TFCCmeFWkV13i9-nazuUCEpfCKN1iP5sveYvQhCF>  
for storage policies related to their subscriptions.

Learn more about how to keep your account active

- To learn more about how to remain active with these products, visit this  
Help Centre  
page<https://www.google.com/appserve/mkt/p/AD-FnEz4DeRjta0SEQ2oSWocpDTj8E1R0UMRrSDGb7TL1pumpEwnQ8FyHPq8wcW9fGIu7wDVsRPxyQVSEy9G2ZLyXLK3J4BaGjmmyPVYbrXYiuTUXW-Fi841zkNsy1zwKLJUbGn48SpvglGnXq7_QzulblAsIQ>.

- The Inactive Account  
Manager<https://www.google.com/appserve/mkt/p/AD-FnEzOwqb5suSBdrwZkv9fdsLEuG4mj7bjq7s0J1Zww3n87d5_hrnTAoCYXf504mwOTY4wm4hgaBf2b4Lrg3HLOMXChGyzRXRFAzVi7R3nG4vqnmOqv15KaEp4Akx8PUXxdJj2aBXydi4>  
can help you to manage specific content and notify a trusted contact if you  
stop using your Google account for a certain period of time (between 3–18  
months). Note: The new two-year inactive policy will apply regardless of  
your Inactive Account Manager settings. You can learn more about these  
changes and ways to manage your or a loved one's account in our Help  
Centre<https://www.google.com/appserve/mkt/p/AD-FnEyNILjG0gzlxxUu8D4DyoFj8s9ABn_BHVDK-QHN11WYnMr70O1gH0zw-4mQbeCFBGvzacOUA8NOIbxDFgdEOdo3Vn9LIcQDoKtaC-gb-T9-eKkAJX194nuScekjPr4vEbzC6C8>.

Learn how to manage your storage

- Learn more about the over-quota  
policy<https://www.google.com/appserve/mkt/p/AD-FnExiwBm5ofqCMiJvtL3i89ORRf0cD97Zxajc1hMLjje6pGQ0WUeiyBxf2S5_3YY8K8Mp-Sdb3T-ikYqjFT5dYpgBFT7Q_z500UpBcZKJgzB70Nkd_Ds0jk8gDFbqPfsGE-f0mZEnCITeqWMVJuP6p6Q8PC3g>  
and what counts against storage  
quota<https://www.google.com/appserve/mkt/p/AD-FnEweKM1y4cTq6AVFoCYDhd3aw5rV7VaeBq_N7PYJlSsuusf6uCDjgJFT6z9F_vQtUgxxOfpxwZQzNpT-4BqnPWofcJpgrO-GqUvEhiwtWpIJR5w-dCjom_E_-emVmVtOJQm38m1TO8Mi4HvqQZ8>.

- You can use the free storage manager in the Google One  
app<https://www.google.com/appserve/mkt/p/AD-FnEzWamXYIidRAUq-n_ejWnWnDWev6yPxZm1JGO759L4pH-hYWw5LCHJpZfFob_L_TMV6ThAZY1mGjMCc1vJLDRaJVh8U8mlQ29V5bnkRHLb5ObinctsGZN12o2ite4tLEsTnBYeZQ4s4qiwOI_fPUZqRvuqO9OBm-xpCsf53M1zwefBTiFE>  
and on the  
web<https://www.google.com/appserve/mkt/p/AD-FnEzQgFZS4kdkTabhkhTyTX-A2alxqcQMwHlCqMj6eRuVQUmPG5muWFSoo3iE1gD2x5N-3CC-41gnIUC_j2o6QEBQNPCrOadAu1VsL4AsGTt7uN5ZFu_3jJdZejULjQ_KoAWckZHKM8YDw-CIV0j4X5vTCt_XlHHiIqq_ubZ3CXWU4wxK3g>  
to see how you're using your Google account storage, and free up space  
across Gmail, Google Drive and Google Photos.

Thank you for using our services.
Your Google Team

© 2020 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this mandatory email announcement to update you about  
important information related to your Google account.