Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Dec 2020 05:40:01 +0000

Hi Ammar Asif,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9619869030 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527411551            07:19 PM, 08th Dec                     hi                    Ok           07:19 PM, 08th Dec                   Rehan                   Hi , Thank you for contacting us. My name is Rehan. How may I help you?           07:19 PM, 08th Dec                     hi                    9619869030           07:20 PM, 08th Dec                     hi                    My order no           07:20 PM, 08th Dec                     hi                    Why the delivery not yet done?           07:20 PM, 08th Dec                     hi                    U der           07:20 PM, 08th Dec                   Rehan                   May I request you to please stay on-hold while I retrieve the information.            07:20 PM, 08th Dec                     hi                    K           07:21 PM, 08th Dec                   Rehan                   Thank you for your patience.           07:21 PM, 08th Dec                     hi                    Ok           07:21 PM, 08th Dec                     hi                    Whats the update           07:21 PM, 08th Dec                   Rehan                   Please confirm with us that your mobile number is +971527411551.           07:22 PM, 08th Dec                     hi                    Yes           07:22 PM, 08th Dec                   Rehan                   Please be assured as we have now escalated this issue to our courier team regarding to deliver your order as soon as possible and they are closely working on it.           07:22 PM, 08th Dec                     hi                             07:23 PM, 08th Dec                   Rehan                   We will do our best to deliver your order as soon as possible.           07:24 PM, 08th Dec                     hi                    See this items i have ordered suppose to receive on 7 December           07:24 PM, 08th Dec                     hi                    So when can i except           07:25 PM, 08th Dec                   Rehan                   We apologize for the inconvenience caused to you.           07:27 PM, 08th Dec                   Rehan                   Our team is working on your issue and will get back to you as soon as possible.           07:27 PM, 08th Dec                   Rehan                   We are not getting a response from you. Are we still connected?           07:29 PM, 08th Dec                   Rehan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:32 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1848491