Subject: Re: Re: late collection case I:D 1639579
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 05 Dec 2020 14:38:53 +0000

Dear Shakeeb,     Greetings!!     As per your concern, below is the Pickup Id for the above-shared Tracking no. (46384972255)-     Pickup Id- K2811C1     As of now, we are proceeding with the ticket # 180856 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.     After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.     Please provide your valuable feedback.           An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/27f4d9976b72dfbceb243fd32310dcc6a6940b7ae8075e57008cf25291f66dc6 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks & Regards,      Priyanka Yadav | Technical Engineer      FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.               
                           
                            On
                            Sat, 5 Dec at  8:00 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  Please provide the Alphanumeric collection Reference for the following AWB: 46384972255  Regards Shakeeb 

 
From: "Ammar Asif" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Saturday, November 28, 2020 12:51:47 PM Subject: Re: late collection case I:D  1639579 

 
 
 Problem Statement: late collection 
 Order Date : Oct 1, 2020 
 Order ID: 6226491200 
 return tracking ID : 46384972255 
  Assistance Required: Need urgent collection. 
  Issue Description: the customer has placed his order on Sep 23, 2020 with the order id 6226491200 , and he raised return request but the item has not been collected yet. 
  please do needful. 
  regards 
 ammar asif 

 
From: "Ammar Asif" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Tuesday, 24 November, 2020 14:10:49 Subject: Re: late collection case I:D  1639579 

 Hi team 
  Aramex is asking for collection reference in order to arrange pickup collection which we do not have. 

From: "Ammar Asif" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Monday, 23 November, 2020 15:26:02 Subject: Re: late collection case I:D  1639579 

 
 Problem Statement: late collection 
 Order Date : Oct 1, 2020 
 Order ID: ​6226491200 
 return tracking ID : ​46382936180 
  Assistance Required: Need urgent collection. 
  Issue Description: the customer has placed his order on Oct 1, 2020 with the order id 6229014430, and he raised return request but the item has not been collected yet. 
  please do needful. 
  regards 
 ammar asif 

 
From: "Ammar Asif" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Sunday, 22 November, 2020 13:09:53 Subject: Re: late collection case I:D  1639579 

 
 Hi team 
 any update? 

 
From: "Ammar Asif" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Thursday, 19 November, 2020 14:16:33 Subject: Re: late collection case I:D  1639579 

 
 Hi team 
 any update? 

 
From: "Ammar Asif" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Tuesday, 17 November, 2020 19:50:20 Subject: Re: late collection case I:D  1639579 

 
 Hi team 
 any update? 

 
From: "Ammar Asif" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Saturday, 14 November, 2020 07:47:45 Subject: Re: late collection case I:D  1639579 

 
 Hi team 
 any update? 

 
From: "Ammar Asif" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Friday, 13 November, 2020 15:01:48 Subject: late collection case I:D  1639579 

 Problem Statement: late collection 
 Order Date : Oct 1, 2020 
 Order ID: 6226491200 
 return tracking ID : 46377365705 
  Assistance Required: Need urgent collection. 
  Issue Description: the customer has placed his order on Sep 23, 2020 with the order id 6226491200 , and he raised return request but the item has not been collected yet. 
  please do needful. 
  regards 
 ammar asif