Subject: New Reply Received - الشحنه لم تصل الي المندوب قال انها ف مكه وانا من جده اكيد فيه غلط انا في جده طريق عسفان
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Dec 2020 07:45:02 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  الشحنه لم تصل الي المندوب قال انها ف مكه وانا من جده اكيد فيه غلط انا في جده طريق عسفان   Ticket comment <div>Dear Team,<br>
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The address has been updated accordingly. And a delivery attempt will be arranged with the customer.<br>
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Best Regards<br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>2/12/2020 10:36 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1769507] - الشحنه لم تصل الي المندوب قال انها ف مكه وانا من جده اكيد فيه غلط انا في جده طريق عسفان<br>
 
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<div dir="ltr">Problem Statement: late delivery<br>
Order Date : Nov 21, 2020<br>
Order ID: 6245432523<br>
Tracking ID:SD000505723<br>
Assistance Required: Need urgent delivery.<br>
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Issue Description: the customer has placed his order on Nov 21, 2020  with the order id 6245432523, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.<br>
<strong>please expedite the delivery. to the customer's given address . customer is complaining that courier partner contacted him and asked him to collect the item but he is in jeddah and courier partner not delivering the item to his address.</strong>
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customer's address: Jeddah Equestrian City Ghoula next to the markets of Humaidan<br>
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Best regards<br>
Ammar asif</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1769507