Subject: Ticket Assigned - Wrong items in order #6245334167
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 26 Nov 2020 03:19:49 +0000

Hi Ammar Asif,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Wrong items in order #6245334167 Dears

Few days ago i ordered few items (order no. 6245334167). Among them 3
sweatshirts for kids (3-6m, 5-6 y and 7-8 y) that have a matching raindeer
on it . However, we received 1 only for 3-6m only (barcode no. 162801334)
and the other items have music and guitars with barcodes 162778941 and
162778942. You can find a picture attached with the barcode.

Our aim was to have all 3 kids with matching sweatshirt for a special
occasion.

I'm really not happy with this issue, if there's a change you should
contact me before to make a decision.

Regards,
Mohammed
A Very disappointed customer seeking a fast resolution.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1758781