Subject: store refund issue case I:D 1567040
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 6 Nov 2020 23:18:47 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : Oct 6, 2020 
Order ID: 6230774633 
return Tracking ID: 46286860130 
RMA: 1000062059 
Assistance Required: Need refund for customer. 

Issue Description: ​customer is saying that he returned the item to the store and we can not see any refund for the customer 

however, we see an RMA with above tracking ID. but i confirm with the customer that he has return the item to the store. 
item detail : 

Vega Metallic Electrical Table Lamp HOMECENTR SAR179.00 QTY 1 

please do needful to initiate the refund for the customer 

Regards, 
CS Team Ammar Asif