Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 06 Nov 2020 07:54:45 +0000

Hi Ammar Asif,  The customer has responded to the ticket.    Ticket comment <div>Dear Team, <br>
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Thank you for reaching out to Shipa delivery support team, please note that the order was returned to your facility.<br>
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Feel free to reach us again for any further inquiries<br>
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Best Regards<br>
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Your Shipa champs 
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<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>6/11/2020 9:24 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1640956] -<br>
 
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<div dir="ltr">Problem Statement: Not delivered<br>
Order Date : Oct 23, 2020<br>
Order ID: 6235368504<br>
Tracking ID: SD000264623<br>
Assistance Required: Need urgent delivery.<br>
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Issue Description: ​this is the 2nd time customer placed the order but it was not delivered by the same shipping company</div>

<div dir="ltr">please do needful or update us why was this order not delivered</div>

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Best regards</div>

<div dir="ltr">ammar asif</div>
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<blockquote class="freshdesk_quote">On Mon, 2 Nov at 11:01 AM <span class="separator">, Ahmed Whdan &lt;[email-masked]&gt; wrote: </span>

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<span class="separator">Contacted </span>

<div dir="auto"><span class="separator">طلبت طلبيه برقم 6235368504 من يوم ٢٣ اكتوبر والي الان لم تتواصل معايا شركة الشحن ولا كلمتني اريد الطلبيه في أسرع وقت ياريت تتواصلو معاهم او تبعتولي رقمهم اتواصل معاهم .دي المرة الثالثة اللي اطلب فيها هذه الطلبية مع نفس شركة الشحن ياريت تغيروها خدمتها سيئة </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1640956