Subject: New Reply Received - Re: ﻿لم تتم عملية الدفع بنجاح.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Oct 2020 08:41:48 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Re: لم تتم عملية الدفع بنجاح.  Ticket comment <div>السلام عليكم </div>
<div id="yMail_cursorElementTracker_1603355306354">من فضلك قمتبعملية الشراء برقم8209393598  بتاريخ 21اكتوبر 2020وتم خصم المبلغ من حسابي  وقمتم بالغاء الطلب ولم يتم استرجاع المبلغ وقلتم انه لم يتم الخصم من حسابي وقد تم الخصم فعليا</div>
<div id="yMail_cursorElementTracker_1603355484861">وتاريخ ١٧ سبتمبر ورقم طلب8203472111 قمتم بمعلجة الطلب ولم يتم إرجاع القيمة المعالجة الي الحساب</div>
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<br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Wed, Oct 21, 2020 at 10:28 PM, Mahmoud Eraky</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2311221398">
<div>لقد تواصلت مع البنك وتم خصم المبلغ بالكامل <div id="yiv2311221398yMail_cursorElementTracker_1603308299894">وهذه المرة الثانية وألمره الأولى كانت من ابعين يوم ولم يرد المبلغ </div>
<div id="yiv2311221398yMail_cursorElementTracker_1603308446374">وغدا ساستلم رسميا كشف حساب يفيد ان المبلغ تم خصمه لصالح سنتر بوينت  </div>
<div id="yiv2311221398yMail_cursorElementTracker_1603308525217">ولكن لماذا كل هذا<br><br><div id="yiv2311221398ymail_android_signature"><a id="yiv2311221398ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv2311221398yqt7015329117" id="yiv2311221398yqt22207"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Wed, Oct 21, 2020 at 5:30 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv2311221398">

 
 
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										.رقم الطلب<a href="https://www.centrepointstores.com/kw/ar/guest/order/4c9bbba9-e3a7-40c0-a835-f7f69ff18951?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_KNET_KW_ar" style="color:#1e1e1e" target="_blank" rel="noreferrer">8209393598</a>
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													<a href="https://www.babyshopstores.com/kw/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_KNET_KW_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">بيبي شوب</a></span>
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													<a href="https://www.lifestyleshops.com/kw/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_KNET_KW_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">لايف ستايل</a></span>
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													<a href="https://www.splashfashions.com/kw/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_KNET_KW_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">سبلاش</a></span>
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													<a href="https://www.shoemartstores.com/kw/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_KNET_KW_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">شو مارت</a></span>
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                                                                    	.يؤسفنا أن نعلمك بأنه لم تتم معالجة طلبك بنجاح
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								    مرحبًا Mahmoud Khalil، لم تتم معالجة طلبك رقم   8209393598  بنجاح. قد تكون وصلتك رسالة من البنك تعلمك بأنه قد تمت الموافقة على الدفع بنجاح، إلا أنه قد حصلت مشكلة خلال إكمال عملية الشراء. 
								                                            <strong>عذرًا، لم تتم عملية الدفع. يرجى المحاولة لاحقًا أو استخدام خدمة الدفع نقدًا عند الاستلام عبر <a href="https://centrepoint.app.link/e/vsuc0h3zLab" rel="noreferrer">https://centrepoint.app.link/e/vsuc0h3zLab</a></strong>.
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										لقد قمنا بإعادة المبلغ إلى بطاقتك الائتمانية أو بطاقة الخصم المباشر الخاصة بك. يرجى التواصل مع البنك الخاص بك في حال وجود أية أسئلة أخرى.
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												 	تفاصيل الطلب	
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															        						   									 4  د.ك.‎‎
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<tr><td align="right" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  شنطة كروس بودي مبطنة من ميسي  </td></tr>
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															        						   									 1.74  د.ك.‎‎
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<tr><td align="right" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  محل الاطفال  </td></tr>
<tr><td align="right" colspan="1" rowspan="1" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">  طقم شورت مع قميص بطبعات ديستي من بوش كلوذينج  </td></tr>
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																			 																		        	      المقاس: 
																		        	     																		        	     10-9 سنوات
																			
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				            <strong> 5.74  د.ك.‎‎</strong>
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				            المجموع الفرعي:
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				            <strong> مجانًا </strong>
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<td colspan="1" rowspan="1" style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333;direction:rtl">
				            شحن بري عادي<br>
				            <span style="font-family:Helvetica, Arial, sans-serif;line-height:13px;font-size:13px;color:#999999">
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				            <strong>5.74  د.ك.‎‎</strong>
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<td colspan="1" rowspan="1" style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:18px;color:#333333;direction:rtl">
				            <strong>المجموع</strong>
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				<div class="yiv2311221398content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000"><tbody>
<tr><td colspan="1" rowspan="1" style="padding:0 15px 15px 0;font-size:15px;font-weight:700;text-align:right;color:#242428"><span class="yiv2311221398aligntext">هل تحتاج إلى مساعدة؟ ابقِ على اتصال</span></td></tr>
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			<div class="yiv2311221398 yiv2311221398getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
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<td colspan="1" rowspan="1" style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>راسلنا الآن</strong>، وسوف يصلك الرد في أسرع وقت ممكن </div>
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										<a href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img id="yiv2311221398ymail_ctr_id_-731858-7" alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
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											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>تابعنا على</strong> مواقع التواصل الاجتماعي</div>
										</td>
<td colspan="1" rowspan="1">
										<a href="https://www.facebook.com/CentrepointME" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img id="yiv2311221398ymail_ctr_id_-291245-8" alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
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			<div class="yiv2311221398 yiv2311221398getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" class="yiv2311221398 yiv2311221398getintouch" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:     f9f9f9"><tbody><tr><td align="right" colspan="1" rowspan="1" width="100%">
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<td colspan="1" rowspan="1" style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right"> <strong>@centrepointme</strong> غرّد لنا بصفحتنا على تويتر</div>
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										<a href="https://twitter.com/centrepointme" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img id="yiv2311221398ymail_ctr_id_-873994-9" alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
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				<table align="center" class="yiv2311221398 yiv2311221398getintouch" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:     f9f9f9"><tbody><tr><td align="right" colspan="1" rowspan="1" width="100%">
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											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong style="direction:rtl;display:inline-block">اتصل بنا على (18-00-871).</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
										</td>
<td colspan="1" rowspan="1"><img id="yiv2311221398ymail_ctr_id_-633733-10" alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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								© 2016 ريتيل وارلد ليمتد </span></td>
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				<table class="yiv2311221398contents"><tbody><tr><td align="left" colspan="1" rowspan="1" style="text-align:left;width:100%">
							<span style="font-size:11px;color:#848483">
							<a href="https://www.centrepointstores.com/kw/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_KNET_KW_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.centrepointstores.com/kw/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_KNET_KW_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">الشروط والأحكام</a>
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</div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1607993