Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 13 Oct 2020 05:23:43 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Delivery  Ticket comment <div> 
</div>
<div>Dear All,<br>
<br>
<br>
<br>
Please confirm the customer's mobile number and provide us with the customer's full address. <br>
<br>
<br>
<br>
<br>
<br>
Best regards<br>
<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/10/2020 1:49 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1576494] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Problem Statement: late delivery<br>
Order Date : Oct 7, 2020<br>
Order ID: 6230849540<br>
Tracking ID: SD000153310<br>
Assistance Required: Need urgent delivery.<br>
<br>
Issue Description: the customer has placed his order on Oct 7, 2020 with the order id 6230849540, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.<br>
please expedite the delivery.<br>
<br>
Best regards<br>
Ammar asif</div>
</div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1576494