Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 11 Oct 2020 19:49:21 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dears,<br>
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Kindly note that the order is already returned.<br>
<br>
Best regards. 
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<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/10/2020 11:02 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1570006] - Delivery<br>
 
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Problem Statement: late delivery<br>
Order Date : Sep 20, 2020<br>
Order ID: 6225833008<br>
Tracking ID: S002373880052<br>
Assistance Required: Need urgent delivery.<br>
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Issue Description: the customer has placed his order on Sep 20, 2020 with the order id 6225833008, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.</div>

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please expedite the delivery.<br>
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Best regards<br>
Ammar asif</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1570006