Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Oct 2020 06:15:25 +0000

Hi Ammar Asif,  The customer has responded to the ticket.    Ticket comment <div>Dear All,<br>
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We have attempted the delivery two times but the customer was not available. Please confirm the customer's mobile number.<br>
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Best regards<br>
 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>10/10/2020 12:19 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1555344] -<br>
 
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<div dir="ltr">Problem Statement: late delivery<br>
Order Date : 28-Sep-2020<br>
Order ID: 6228129783<br>
Tracking ID: S002424432565<br>
Assistance Required: Need urgent delivery.<br>
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Issue Description: the customer has placed his order on 28-Sep-2020 with the order id 6228129783, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.<br>
please expedite the delivery.<br>
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Best regards<br>
Ammar asif</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1555344