Subject: New Reply Received - Re: شارك رأيك وملاحظاتك معنا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Oct 2020 12:36:47 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Re: شارك رأيك وملاحظاتك معنا  Ticket comment <div dir="auto">
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<span style="font-family:sans-serif;font-size:12.8px">Dear Ammar </span><div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">My complain is regarding the attached picture item which is aset of 2(hoodie and pant).....I received the hoodie but the pant is missing. </div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Please contact me for further details on my number 36444612.</div>
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<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Regards</div>
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<div>On Sun, 4 Oct 2020, 14:29 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1541416</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1541416<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Ammar Asif : </div>
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<div dir="ltr">Hi Mayadeh Daoud,<br><br>thank you for contacting us</div>
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<div dir="ltr">as we can see all the items have been delivered to you successfully </div>
<div dir="ltr">if you still think that there is missing item </div>
<div dir="ltr">please contact us again with the name of missing item</div>
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<div dir="ltr">feel free to contact us if you have any query</div>
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<div dir="ltr">your friends</div>
<div dir="ltr">the support team,<br><br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043153226214'>Screenshot_20201003-193541_Gmail.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043153226215'>Screenshot_20201003-193541_Gmail.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1541416