Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Oct 2020 06:12:22 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr"><b id="docs-internal-guid-fce8b0db-7fff-02cb-9604-8894cc1c29fe">Dear team,<br>
<br>
We attempted to deliver the shipment to the customer, unfortunately, he was unavailable to receive it. Please advise further instructions.<br>
<br>
Best regards </b></div>
<br>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>4/10/2020 10:03 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1545317] - Delivery<br>
 
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Problem Statement: late delivery<br>
Order Date : 28-Sep-2020<br>
Order ID: 6228258272<br>
Tracking ID: S002413517291<br>
Assistance Required: Need urgent delivery.<br>
<br>
Issue Description: the customer has placed his order on Apr 14, 2020 with the order id 6228258272 but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.<br>
please expedite the delivery.<br>
<br>
Best regards<br>
Ammar asif</div>
</div>
<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1545317