Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Oct 2020 08:27:47 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>
<div dir="auto">Yes i reveived the refund amount but after calling your help line.if i not call. Case could not be resolved automatically. I waited for 1 month. They must automatically resolve the issue</div>
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<div>On Oct 1, 2020, 07:37 +0300, Centrepoint &lt;[email-masked]&gt;, wrote:<br>
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<div dir="ltr">Hi Haroon Ghafoor,<br>
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Thank you for contacting us.<br>
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Accept our full apologies for the inconvenience caused and for the delay.<br>
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<strong dir="ltr">We would like to inform you that the refund has been processed in 2 payments:</strong>
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<div dir="ltr"><strong>first refund is 5.00 sar 13/09/2020  </strong></div>
<div dir="ltr"><strong>second refund is 4.50 sar on 30/09/2020 </strong></div>
<div dir="ltr">and it may take from 4 to 15 working days for the amount to be deposited into your account according to your bank's procedures, and if the amount is not received in your account within the specified time please contact With us again to be served to the fullest.<br>
Thanks for your cooperation and we appreciate your understanding with us.<br>
<br>
Do not hesitate to contact us with any inquiries.<br>
<br>
Your friends<br>
Support Team<br>
<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1491036