Subject: New Reply Received - هذا الطلب قديم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Aug 2020 12:46:03 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  هذا الطلب قديم  Ticket comment <div>Dear team, <br>
<br>

<b id="docs-internal-guid-ad7a023e-7fff-1143-5958-e69214237a69">As per our agreement, (Bareq) is outside of our service areas, unfortunately, we can’t proceed with the delivery.  Therefore the order has been set to be returned.<br>
<br>
Best regards </b>
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>23/8/2020 4:22 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1389014] - هذا الطلب قديم<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Problem Statement: late delivery<br>
Order Date : 03-Aug-2020<br>
Order ID: 6213478584<br>
Tracking ID: S002118190767<br>
Assistance Required: Need urgent delivery.<br>
<br>
Issue Description: please call the customer to collect the order from your place.</div>

<div dir="ltr">
<br>
<br>
Best regards<br>
Ammar asif</div>
</div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1389014