Subject: New Reply Received - Missing Clothing item on delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Aug 2020 08:05:20 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Missing Clothing item on delivery  Ticket comment <div><div dir="auto">Hello Team,</div></div>
<div dir="auto">I don’t know what makes you think that i will be lying about a missing item. The item is missing and that is why we have mailed you, in fact we also called you. And this is not the first time, everytime we order online from centrepoint there’s some or the other issue with the order. You can see my previous mails all will be filled with complaints. Are you trying to fool customers by sending them damaged/incomplete orders. It’s truly our mistake to keep ordering from centrepoint.</div>
<div dir="auto">The item is missing and the way you have responded is very rude and blaming. Please see as to what you can do as a brand to improve your service rather than blaming on the customer.  </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 23 Aug 2020 at 11:56 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br><div dir="ltr">Hi Nargis Fatma,</div>
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<br><br><div>We apologize for the inconvenience caused.</div>
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<br><br><div dir="ltr">After checking your order, we found out that your order has been delivered completely, </div>
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<br><br><strong dir="ltr">If you still believe that the item is missing please contact us again.</strong><br><br>
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<br><br><div>Please feel free to contact us if you have any further questions.<br><br>
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<br><br><div>Your friends<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1411515