Subject: Knet refund issue case ID 1409612
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 21 Aug 2020 19:42:05 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : Aug 14, 2020 
Order ID:8397522209 
Ticket ID: 03502002 
Assistance Required: Need refund for customer. 

The order was placed on Aug 14, 2020 but his order got cancelled on validation and money got deducted from his account but not refunded yet. 
please do needful. 

Best regards 
Ammar Asif