Subject: Re: ate collection case ID 1343551
From: Ammar Asif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 14 Sep 2020 05:03:42 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 7 September, 2020 16:44:16 
Subject: Re: ate collection case ID 1343551 

Hi team, 

new tracking id; 46174211436;H303F99 

sorry for the inconvenience , please note that it is not my mistake. 
some time Hybris generates tracking id without reference no and the next day, we can see a different tracking id with reference no and the previous tracking id is replaced by this new one . 
regards 
ammar asif 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ammar Asif" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 4 September, 2020 13:30:01 
Subject: Re: ate collection case ID 1343551 

Hi Ammar, 

from where did u get this tracking NO, i am noticing that u are always providing return tracking ID which r not mentioned on hybris and u r not providing the collection ref. 

though if the tracking was created earlier u have to mention that to give us better pic about what happened. 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 30 August, 2020 10:14:38 
Subject: ate collection case ID 1343551 

Problem Statement: late collection 
Order Date : 23-Jul-2020 
Order ID: 6210836259 
Tracking ID: FP07240001615 
return tracking ID :​46174105655 

Assistance Required: Need urgent collection. 
this is the 3rd time i have created the RMA 

Issue Description: the customer has placed his order on 23-Jul-2020 with the order id 6210836259, and he raised return request but the item has not been collected yet. 

please do needful. 

regards 
ammar asif