Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Sep 2020 11:24:32 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team,<br>
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The customer's location is outside of our serviceable locations. Please advise on how to proceed.
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<span class="labelnormal"><span class="labelname_sf">Kind Regards<br>
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Tariq Almadhoun </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/9/2020 12:34 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1470055] - Delivery<br>
 
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<div dir="ltr">Problem Statement: late delivery<br>
Order Date : Aug 21, 2020<br>
Order ID: 6217689931<br>
Tracking ID:  S002234307305<br>
Assistance Required: Need urgent delivery.<br>
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Issue Description: the customer has placed his order on Aug 21, 2020 with the order id 6217689931, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.<br>
please expedite the delivery.<br>
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Best regards<br>
Ammar asif</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1470055