Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 04:46:37 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Good morning ;</div>
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It have been 2 weeks since i contacted the customer service , till now no refund or shipping notice was done .</div>
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Please look into this matter .</div>
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Thank you </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, September 8, 2020 8:44:16 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1411613] - Delivery
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<div dir="ltr">​​Hi Fatema,<br>
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Thank you for contacting us.<br>
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Accept our full apologies for the inconvenience caused.<br>
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​we have raised your concern to the relevant department and they will be looking into it .
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so they will ship your item or initiate the refund for not shipped item.(Printed Maxi A-line Dress with Round Neck and Bishop Sleeves)<br>
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Thank you for your cooperation with us.<br>
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Do not hesitate to contact us if you have any other inquiries.<br>
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Your friends<br>
Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1411613