Subject: Re: Knet refund case ID 1411501
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 7 Sep 2020 21:21:10 -0700 (MST)

Hi team, 
any upate? 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "Harish thakor" <[email-masked]> 
Sent: Tuesday, 1 September, 2020 14:33:24 
Subject: Re: Knet refund case ID 1411501 

Hi Team, 

Kindly assist us in the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, September 1, 2020 11:05:21 AM 
Subject: Knet refund case ID 1411501 

Problem Statement: Refund Not Processed 
Order Date : Aug 19, 2020 
Order ID:8398343871 
Tracking ID: na 
Assistance Required: Need refund for customer. 

the customer wanted his money into his bank account not a RV so now RV has been deactivated and here is bank detail: 

Account Holder's Name : MARIAM JAHAZ ALHARBI 
Bank name: Boubyan Bank 
branch name: al quasr 
account number: 0173835002 
IBAN Number:4260580002179883 
account type: saving 

please do needful. 

Best regards 
Ammar Asif