Subject: refund issue case ID 1360288
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 8 Aug 2020 05:07:08 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : May 29, 2020 
Order ID:6494991369 
Tracking ID: S001369836174/S001370256569 
Assistance Required: Need refund for customer. 

The order was placed on Mar 29, 2020 and one item got cancelled and refund had initiated on 5/29/20 but the customer claims that he did not receive the refund yet and he shared with us bank statement that proves his claim. 

please find the attachment in the above and do needful. 

Best regards 
Ammar Asif