Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Jul 2020 08:43:06 +0000

Hi Ammar Asif,  
  The following message composed by you on ticket 1162748 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team  Problem Statement : Not shipped order / Refund approval. Ticket id : 1162748 Order Date : 13-Apr-2020 Order ID: 8377612541 Tracking ID : FP04290001626 Total Price :     kwd 7.9  Issue Description :The order was placed on 13-Apr-2020 and he raised a return request  and he handed over the item  to the courier partner  as per the customer , but  he did not receive the amount yet.  items detail: Juniors 4-Piece Printed T-shirt and Pyjama Set  Case history : The customer reached out to us on 6 Jun and since then the issue was pending. Customer's history : the customer is with us since 4/13/20  and this is his first order with us. Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue.   Best Regards ammar asif