Subject: Knet refund issue cancelled on validation case ID 1335523
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 29 Jul 2020 03:42:17 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : 6/9/20 
Order ID: 8386936373/ 8386936269 
Tracking ID:0000000000 
transaction ID: 21682979 
Payment number: 211879459_700 
Hawala number: 016140028720 

Assistance Required: Need refund for customer. 

The order was placed on 6/9/20 but his got cancelled on validation and money got deducted and not refund yet , now he is chasing us for his refund. 
please do needful. 

Best regards 
Ammar Asif