Subject: New Reply Received - سحب المبلغ بدون توريد البضاعة
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jul 2020 08:23:49 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  سحب المبلغ بدون توريد البضاعة  Ticket comment <div class="Section1">

<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'></span></div>
<div> </div>
<div></div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed">
<span dir="RTL"></span><strong><span lang="AR-SA" style='font-size:10.5pt;
font-family:"Segoe UI","sans-serif"'><span dir="RTL"></span>.اسم صاحب الحساب:
احمد حسن حافظ الجندى</span></strong><span dir="LTR"></span><strong><span lang="AR-SA" dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><span dir="LTR"></span> </span></strong><b><span lang="AR-SA" style='font-size:10.5pt;
font-family:"Segoe UI","sans-serif"'><br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>اسم البنك: البنك
الاهلى التجاري </span></strong></span></b><span dir="LTR"></span><strong><span lang="AR-SA" dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><span dir="LTR"></span> </span></strong><strong><span dir="LTR" style='font-size:10.5pt;
font-family:"Segoe UI","sans-serif"'>NCB</span></strong><b><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>اسم الفرع:</span></strong></span></b><span dir="LTR"></span><strong><span lang="AR-SA" dir="LTR" style='font-size:10.5pt;
font-family:"Segoe UI","sans-serif"'><span dir="LTR"></span> </span></strong><span dir="RTL"></span><strong><span lang="AR-SA" style='font-size:10.5pt;font-family:
"Segoe UI","sans-serif"'><span dir="RTL"></span> فرع الجبيل الصناعية</span></strong><b><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>رقم الحساب:  82800001640609</span></strong><br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>رقم الآيبان:</span></strong></span></b><strong><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>SA 52 1000
0011 1000 4684 5404 </span></strong><b><span dir="LTR" style='font-size:10.5pt;
font-family:"Segoe UI","sans-serif"'></span></b>
</div>
<div></div>
<div></div>

<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="821" style="width:615.75pt;border-collapse:collapse">
 <tbody>
<tr>
  <td style="border:none;border-top:solid #DEE2E6 1.0pt;padding:4.5pt 7.5pt 4.5pt 7.5pt"></td>
  <td style="border:none;border-top:solid #DEE2E6 1.0pt;padding:4.5pt 7.5pt 4.5pt 7.5pt"></td>
 </tr>
</tbody>
</table>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed">
<strong><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>نوع
الحساب: حساب سداد </span></strong><strong><span dir="LTR" style='font-size:10.5pt;
font-family:"Segoe UI","sans-serif"'></span></strong>
</div>
<div></div>
<div></div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><strong><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span></strong></div>
<div><strong> </strong></div>
<div></div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed">
<strong><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>تم
تقديم شكوي الى البنك بتاريخ 3/7 ولم يتمكن البنك من سحب المبلغ لذا تم التواصل
معكم برجاء انهاء الاجراءات وتحويل المبلغ الى الحساب</span></strong><b><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
<br>
</span></b><span dir="LTR" style='font-family:"Lintel-Regular","serif";
color:#212529'></span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'></span></div>
<div> </div>
<div></div>

<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'></span></div>
<div> </div>
<div></div>

<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'></span></div>
<div> </div>
<div></div>

<div class="MsoNormal">
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img width="853" height="348" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzMTE4MzA5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PjbIUjISdKqBbdQJmOquweuWFRQyWJZ3tOHuOkxOJD4"></span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'></span></div>
<div> </div>
<div></div>

<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#262626'>Ahmed Al Gendy</span><span style='font-size:8.0pt;font-family:
"Calibri","sans-serif";color:#262626'> </span>
</div>
<div></div>
<div></div>

<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#262626'>Alghanim International Al-Saudia</span></b><b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#262626'> </span></b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#262626'>| 
P.O.Box 35451| Jubail Industrial City  31961 |  K.S.A<b></b></span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#262626'>Tel: +966 13 3475996</span></div>
<div></div>
<div></div>

<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#262626'>F ax: +96613 3475996</span></div>
<div></div>
<div></div>

<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#262626'>Mobile : +966 593493488</span></div>
<div></div>
<div></div>

<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-top:0px;width:40px;height:38px"><img width="40" height="38" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzMTE4MzA5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i6ZcsPSbD6R9pTvYYsGSTwP61imky2VzeZ3YMYtgqkc" alt="Description: cid:87331A80-8E95-44B2-91FA-806CDB027E9C"></span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#262626'>        
          Email   </span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#595959'> </span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:blue">[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span>
</div>
<div></div>
<div></div>

<div class="MsoNormal">
<span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>                 
</span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#262626'> Web   </span><span style='font-size:8.0pt;
font-family:"Calibri","sans-serif";color:#595959'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.falghanim.com/" rel="noreferrer"><span style="font-size:8.0pt;color:blue">www.falghanim.com</span></a></span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#262626'> </span></div>
<div></div>
<div></div>

<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Verdana","sans-serif";
color:#3333FF'></span></div>
<div> </div>
<div></div>

<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#595959'>Confidentiality notice:</span></b><span style='font-size:8.0pt;
font-family:"Calibri","sans-serif";color:#595959'>This e-mail and any attached
file are intended only for the use of the individual or entity to which it is
addressed. This communication is confidential and may also be privileged and
exempt from disclosure under applicable law. If you are not the intended
recipient, you are hereby notified that any dissemination, distribution or
copying of this communication is strictly prohibited. Please notify the sender
immediately by return e-mail and destroy the present message and attachments
and any copies thereof.</span><span style='font-size:11.0pt;font-family:"Verdana","sans-serif";
color:#3333FF'></span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'></span></div>
<div> </div>
<div></div>

<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'></span></div>
<div> </div>
<div></div>

<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">

<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'></span></b></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint
[mailto:[email-masked]] <br>
<b>Sent:</b> Sunday, July 26, 2020 11:01 AM<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#1324482] - <span lang="AR-SA" dir="RTL">سحب المبلغ بدون توريد
البضاعة</span></span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>

<div><span style="color:red">WARNING: This email originated from outside our
domain(FALGHANIM.COM). Please do not click links, open attachments or reply
unless you recognize the sender and know the content is safe.</span></div>
<div></div>
<div></div>

<div>

<div>

<div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
مرحبا احمد</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
</div>
<div></div>
<div></div>

</div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
شكرا على تواصلك معنا.</span></div>
<div></div>
<div></div>

</div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
تقبلي كامل اعتذارنا على الازعاج الذي تسببنا به لكم وعلى التاخير.</span></div>
<div></div>
<div></div>

</div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
نود إعلامكم انه عند انشاء الطلب وتاكيد الدفع يتم حجز المبلغ من قبل البنك ويتم
ارسال رسالة الخصم، <br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>الرجاء تزويدنا</span></strong>
</span></div>
<div></div>
<div></div>

</div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed">
<span dir="LTR"></span><span dir="LTR"></span><strong><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><span dir="LTR"></span><span dir="LTR"></span>​</span></strong><strong><span lang="AR-SA" style='font-size:10.5pt;
font-family:"Segoe UI","sans-serif"'>بسجلات الحساب البنكي مع كشف الحساب البنكي
من تاريخ عملية الخصم الى تاريخ اليوم لكي يتم خدمتكم على اكمل وجه</span></strong><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'> </span>
</div>
<div></div>
<div></div>

</div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed">
<span dir="LTR"></span><span dir="LTR"></span><strong><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><span dir="LTR"></span><span dir="LTR"></span>​</span></strong><span lang="AR-SA" style='font-size:10.5pt;
font-family:"Segoe UI","sans-serif"'></span>
</div>
<div></div>
<div></div>

</div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed">
<strong><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>.اسم
صاحب الحساب:</span></strong><b><span lang="AR-SA" style='font-size:10.5pt;
font-family:"Segoe UI","sans-serif"'><br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>اسم البنك:</span></strong><br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>اسم الفرع:</span></strong><br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>رقم الحساب:</span></strong><br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>رقم الآيبان:</span></strong><br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>نوع الحساب:</span></strong><br>
</span></b><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
وبإمكانكم تقديم طلب اعتراض على عملية الدفع بالتواصل مع البنك للمزيد من
المعلومات.</span>
</div>
<div></div>
<div></div>

</div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
شكرا لتعاونكم ونقدر تفهمكم معنا.</span></div>
<div></div>
<div></div>

</div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</span></div>
<div></div>
<div></div>

</div>

<div>

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
أصدقائك<br>
فريق الدعم</span></div>
<div></div>
<div></div>

</div>

</div>

<div>

<div>

<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:
"Segoe UI","sans-serif"'></span></div>
<div> </div>
<div></div>

</div>

</div>

</div>

<div class="MsoNormal">
<span dir="LTR"></span><span dir="LTR"></span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'><span dir="LTR"></span><span dir="LTR"></span>1324482:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'> </span>
</div>
<div></div>
<div></div>

</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1324482