Subject: New Reply Received - سحب المبلغ بدون توريد البضاعة
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jul 2020 06:10:36 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  سحب المبلغ بدون توريد البضاعة  Ticket comment <div class="Section1">

<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="AR-SA" style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>يوجد عدد 3 طلبات لنفس المنتج المطلوب </span></div>
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</span></span></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>رقم
الطلب 6205272249 بتاريخ 2/7/2020</span><span dir="LTR" style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'></span>
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</span></span></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>رقم
الطلب 6205272533 بتاريخ 3/7/2020</span><span dir="LTR" style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'></span>
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</span></span></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>رقم
الطلب 6205272539 بتاريخ 3/7/2020 </span><span dir="LTR" style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div class="MsoNormal" dir="RTL" style="margin-right:.25in;text-align:right;
direction:rtl;unicode-bidi:embed"><span lang="AR-SA" style='font-size:11.0pt;
font-family:"Arial","sans-serif";color:#1F497D'>تم سحب المبلغ ولم يتم ارسال
الطلبية حتى الان </span></div>
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<span lang="AR-SA" style='font-size:11.0pt;
font-family:"Arial","sans-serif";color:#1F497D'>برجاء المساعدة </span><span dir="LTR" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#262626'>Ahmed Al Gendy</span><span style='font-size:8.0pt;font-family:
"Calibri","sans-serif";color:#262626'> </span><span style='font-size:8.0pt;
font-family:"Calibri","sans-serif";color:#262626'></span>
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<b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#262626'>Alghanim International Al-Saudia</span></b><b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#262626'> </span></b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#262626'>| 
P.O.Box 35451| Jubail Industrial City  31961 |  K.S.A<b></b></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#262626'>Tel: +966 13 3475996</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#262626'>F ax: +96613 3475996</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#262626'>Mobile : +966 593493488</span></div>
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          Email   </span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#595959'> </span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:blue">[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span>
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font-family:"Calibri","sans-serif";color:#595959'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.falghanim.com/" rel="noreferrer"><span style="font-size:8.0pt;color:blue">www.falghanim.com</span></a></span>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint
[mailto:[email-masked]] <br>
<b>Sent:</b> Saturday, July 25, 2020 7:27 AM<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> <span lang="AR-SA" dir="RTL">سحب المبلغ بدون توريد البضاعة</span></span>
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<div><span style="color:red">WARNING: This email originated from outside our domain(FALGHANIM.COM).
Please do not click links, open attachments or reply unless you recognize the
sender and know the content is safe.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Dear
Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>This
email concerns your Customer Service case # 1324482</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>I am
following up on our email from 1 day back (mentioned below). We've not heard
from you in 1 day. I request you to please provide us information requested in
the trailing email below for us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>We
request you to kindly reply within next 24 hours, as the support case request
will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Looking
forward to your response.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>عميلنا
العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1324482<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال
اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي
أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي
واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><span class="msoDel"><span>-</span></span>——<span lang="AR-SA" dir="RTL"></span></span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Ammar
Asif : </span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>مرحبا
احمد</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>شكرا
لتواصلك معنا. ​</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>​</span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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الفحص ، لم تتواجد اي معلومات باستخدام هذاالرقم 0593493488 <br>
<strong><span style='font-family:"Segoe UI","sans-serif"'>يرجي منكم تزويدنا رقم
الطلب</span></strong><br>
لكي يتم خدمتكم باكمل وجه</span></div>
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نشكرك على تفهمك وتعاونك.</span></div>
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لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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أصدقائك ،<br>
فريق الدعم</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>1324482:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1324482