Subject: Re: late delivery case ID 1271220
From: Ammar Asif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 22 Jul 2020 00:44:48 -0700 (MST)

Problem Statement: late delivery 
Order Date : 09-Jun-2020 
Order ID: 6498703135 
Tracking ID: ،S001527158357 
Assistance Required: Need urgent delivery. 

Customer contact number: 0562940405 
Customer's address is correct as customer has confirmed. 

Issue Description: the customer has placed his order on 09-Jun-2020 with the order id 6498703135, but he did not receive his order yet, 
i forwarded the customer's number to the courier team 3 days ago and they responded that they will arrange the delivery asap. But till now nothing happened a nd the customer is chasing us for the order. 

please do needful. 

Best regards 
Ammar asif 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ammar Asif" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 16 July, 2020 20:43:00 
Subject: Re: late delivery case ID 1271220 

Hi 

as per the tracking ID (Missing Info/Document), confirm if the customer provided the correct contact NO and address while placing the order 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 11 July, 2020 11:45:48 
Subject: late delivery case ID 1271220 

Problem Statement: late delivery 
Order Date : 09-Jun-2020 
Order ID: 6498703135 
Tracking ID: ،S001527158357 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on 09-Jun-2020 with the order id 6498703135, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 
please do needful. 

Best regards 
Ammar asif