Subject: Re: late collection case ID 901727
From: Ammar Asif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 21 Jul 2020 00:27:14 -0700 (MST)

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 19 July, 2020 14:15:45 
Subject: Re: late collection case ID 901727 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 19 July, 2020 14:10:33 
Subject: Re: late collection case ID 901935 

Problem Statement: late collection 
Order Date : Feb 15, 2020 
Order ID: 6465727851 
Tracking ID: 290076163980 
return tracking ID : 46066828113;G17DBAE 

this is the second time , i am creating the RMA for collection 
the first one got cancelled. 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Feb 15, 2020 with the order id 6465727851, and he raised return request but no one get in touch with him to arrange the collection. 
this is the second time , i have created the RMA for collection, 
the first one got cancelled. 

please ​do needful. 

regards 
ammar asif 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 17 July, 2020 12:10:33 
Subject: Re: late collection case ID 901935 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 16 July, 2020 15:15:18 
Subject: Re: late collection case ID 901935 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 15 July, 2020 12:34:44 
Subject: Re: late collection case ID 901935 

Hi team, 
any update? 

WAB status is still in progress 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 12 July, 2020 12:51:22 
Subject: Re: late collection case ID 901935 

Hi team, 
any update? 

WAB status is still in progress 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 11 July, 2020 13:29:29 
Subject: Re: late collection case ID 901935 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 10 July, 2020 13:30:43 
Subject: Re: late collection case ID 901935 

hi team, 

WAB status is in progress 

Problem Statement: late collection 
Order Date : Feb 15, 2020 
Order ID: 6465727851 
Tracking ID: 290076163980 
return tracking ID : 45961215020; F24BD6B 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Feb 15, 2020 with the order id 6465727851, and he raised return request but no one get in touch with him to arrange the collection. 

please ​do needful. 

regards 
ammar asif 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ammar Asif" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 4 July, 2020 17:50:52 
Subject: Re: late collection case ID 901935 

inform the same to the customer and confirm with him whether he still wants to return then create another AWB. 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 4 July, 2020 17:35:11 
Subject: Re: late collection case ID 901935 

hi team, 
i got the remark that shipment is not readey. 
while the customer is waiting for the courier partner to collect the items 
please assist me on this case. 
regards 
ammar asif 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 3 July, 2020 08:15:21 
Subject: Re: late collection case ID 901935 

hi team, 
i got the remark that shipment is not readey. 
while the customer is waiting for the courier partner to collect the items 
please assist me on this case. 
regards 
ammar asif 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 3 July, 2020 08:10:59 
Subject: Re: late collection case ID 901935 

Hi team, 
any update? 

From: "ALL RUH OPS - Landmark" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "ALL RUH OPS - Landmark" <[email-masked]>, "Ramez Grada" <[email-masked]>, "AbdelKader Salameh" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 1 July, 2020 12:49:53 
Subject: RE: late collection case ID 901935 

Dear, 

Collection was cancelled as shipment was not ready. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, June 30, 2020 8:57 PM 
To: ALL RUH OPS - Landmark <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ramez Grada <[email-masked]>; AbdelKader Salameh <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Ammar Asif <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; [email-masked] 
Subject: late collection case ID 901935 
Importance: High 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

With reference to order # 6482590037 

Tracking ID: 45961221106 

Reference ID: F24BE07 

The return request was created on 24 Jun 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Fauzan 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 30 June, 2020 10:41:06 
Subject: late collection case ID 901935 

Problem Statement: late collection 

Order Date : Apr 16, 2020 

Order ID: 6482590037 

Tracking ID: S000931416675 

return tracking ID : 45961221106;F24BE07 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Apr 16, 2020 with the order id 6479012200, and he raised return request but the item has not been collected yet. 

and now the status of the return tracking ID is cancelled and i got the remark from the courier partner that the shipment in not ready. while the customer is waiting for the courier partner to collect the items. 

please do needful. 

regards 

ammar asif