Subject: refund issue case ID 1311331
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 20 Jul 2020 22:26:53 -0700 (MST)

Problem Statement: Refund Not credited 
Order Date : 05-Jun-2020 
Order ID: 6497292664 
Tracking ID: 649729266422999991 
Assistance Required: Need refund for customer. 
RMA : 23875044 

As per record , the refund has been initiated on 13/06/2020. but the customer claims that the refund did not get credited into his account yet and he shared with us bank statement to prove his claim. 

please do needful. 

Best regards 
Ammar Asif